Santé et sécurité
Protecting our colleagues’ right to work in a safe and incident-free environment.
Points forts
- Zero Harm is Greif’s commitment to safety within our Build to Last Strategy. In 2023, we focused on making personal commitments to safety through our new Commitment-Based Safety/Quality (CBS/Q) program. Our most valuable asset is our people, and keeping our colleagues safe and healthy is a fundamental priority.
- Our Life-Changing Injury and Fatality Elimination (LIFE) program is a key instrument for monitoring, tracking and preventing workplace incidents. Through LIFE, we have raised awareness and implemented programs to address critical safety behaviors and processes at each facility by identifying global and regional leading indicators, developing safety action plans to address events, and implementing corrective action tracking for events.
- Our commitment to safety goes beyond just our operations to focusing on keeping colleagues safe even when they leave our facilities. We also extend our safety commitment to the customers we serve and to the products we produce.
Pourquoi la santé et la sécurité sont importantes
Safety is an integral aspect of our strategic mission to create thriving communities by achieving Zero Harm. To protect our colleagues, we implement programs such as trainings and initiatives to raise awareness on avoiding close calls and preventing injuries. We strive to provide workplaces that support our colleagues’ health and safety, ensuring physical safety and creating a culture of mental and emotional well-being.
Gouvernance
Everyone at Greif shares a responsibility for creating a safe workplace. The Global Operations Group (GOG), which is comprised of our Safety Leadership Team and representatives from each region, is responsible for implementing a culture of safety through global policies and, where applicable, regional procedures. The GOG also has oversight for the continuous improvement and compliance of our safety programs at Greif.
Over the past year, the GOG has been working on updates to our environmental, health and safety (EHS) policies to reflect one standard procedure across all regions where Greif operates, with supplemental business unit-specific policies. We expect to finalize many of these updates in 2024. We also employ a Politique de sécurité des entrepreneurs, which provides safety standards for our contractors, in addition to our other global policies which apply to all union and non-union colleagues in our workforce.
Auditing helps us to verify that our colleagues and operations are adhering to the various policies and guidelines we have established to create a safe workplace. We utilize our Safety Audit system in Greif QS to log and track the status of third-party audits. We conduct third-party audits on a rolling basis at each facility to ensure compliance with all laws, regulations and policies. One hundred percent of Greif facilities are audited within a three-year time span. In FY23, 62 facilities were audited, and in FY22, 46 facilities were audited. Our approach to global auditing was streamlined in 2023 to better calibrate our view of performance across sites. While these third-party audits play an essential role in our compliance obligations, we also use the results to go above-and-beyond. The audit scores inform our LIFE risk areas, safety management systems and standardized performance measurement.
Through Greif’s Compliance Management System (CMS), we report audit results and develop preventative and corrective actions to take when necessary. The CMS tracks auditor responses and feedback on a real-time basis and uses the information to create a dashboard of safety KPIs that directly corresponds to auditors’ recommended or required health and safety tasks. For any audit findings, we simplified our approach so that colleagues can easily view and complete corrective actions. For more complex findings, colleagues are required to conduct a full root cause investigation and implement corrective actions accordingly.
In addition, we improved our internal reporting processes based on our CMS throughout 2023. We share CMS incident learnings on a daily, weekly and monthly basis to improve our systems and processes and replicate best practices. Daily Incident Reports are sent directly to CMS users, while weekly and monthly safety production reports are sent to EHS Directors to share knowledge and opportunities for improvement. These reports are also shared in CBS/Q program meetings as additional knowledge-sharing opportunities for our colleagues. Furthermore, we publish our “Target Zero” quarterly newsletter to communicate safety-related news and highlights from our facilities worldwide to all Greif colleagues.
Greif’s LIFE program identifies risks, close calls, near misses and other incidents that could lead to life-altering events. In particular, LIFE oversees risks associated with nearly a dozen risk categories including hazmat, fire or explosion, electrical exposure, lock out/tag out, machine guarding, forklift safety and other high-risk scenarios. LIFE training provides information specific to these types of risks, for example, Greif hosted a companywide global lockout/tag out training in the fall of 2023.
Our LIFE program is also a key instrument for monitoring, tracking and preventing workplace incidents. In 2023, we simplified the auditing and reporting of LIFE events in our CMS. Reported incidents are now discussed during monthly calls with our Global Industrial Packaging (GIP) function where we identify root causes and corrective actions and offer any support needed. This change has greatly improved the quality of our root cause investigations as it has created visibility with and follow-up from our senior leadership.
Greif Safety Week
Greif held our annual Safety Week during May 2023, which included participation from the Executive Leadership Team and external speakers. Colleagues immersed themselves in practical exercises spanning facility, office and remote working scenarios. Throughout the week, we deepened colleagues’ understanding of safety fundamentals, facilitating the exchange of best practices and strengthened our approach to safety leadership. We also held our Safety Leadership Conference—attended by 1,582 top Greif leaders—where we reinforced the importance of a safety culture dedicated to Zero Harm.
Greif believes every colleague has the right to stop work and speak up when unsafe conditions are present. Our CBS/Q program reiterates that colleagues must be attentive to situations that pose a safety risk to themselves or others. Each team is responsible for identifying potential safety hazards within their job function. In the case of an incident, Greif maintains a colleague hotline to elevate and report cases that cannot be resolved locally, in addition to a direct medical support hotline service that streamlines our colleagues’ access to medical care and guidance.
Objectifs, progrès et performances
Objectifs 2025 :
- Reduce medical case rate (MCR) by 10 percent annually to achieve our long-term target of 100 percent safety with an MCR of zero. This includes a goal of achieving a MCR below 1.5 in 2024.
- Every plant will have a collaborative EHS Committee consisting of both management and workers by the end of FY24.
97
Greif facilities achieved a zero MCR in 2023
Implementing a strong training program helps us create a safe culture at Greif. We offer our health and safety training in 20 languages to increase accessibility to as many colleagues as possible. The leadership training provides our leaders with the knowledge and resources to reinforce the importance of safety to colleagues, address safety issues, be alert to safety risks and successfully facilitate meaningful and interactive dialogue through our CBS/Q program, which was implemented globally in 2023.
We focused our efforts on facilities with a higher risk for safety incidents, sharpening our safety facility plans and reinforcing goals and actions on the most significant safety risks at each facility. We share lessons learned from these efforts and resulting solutions and improvements across our other facilities. Greif’s Focus Facility Program helps to identify sites around the world that are facing safety challenges. Once identified, we assess the site and offer additional support tailored to their site-specific risks and needs.
Since 2007, we have experienced a 50 percent reduction in MCR, improving from 3.51 to 1.75 in 2023. This is a slight increase from the previous year when we had an MCR of 1.5 because of improvements to our data collection process. Since 2011, the Lost Workday Case Rate (LWCR) has improved from 1.3 to 0.83, a 36 percent reduction.
In 2023, we saw a reduction in LIFE events across the company in addition to a significant reduction in the severity of incidents. In 2023, Greif colleagues reported 175 LIFE events – a clear improvement from the 201 events reported in 2022.
In September 2023, our global EHS team had its first in-person meeting, which brought together colleagues within the GOG and health, safety and environment teams. During the meeting, colleagues discussed our three-year health and safety roadmap and connected on team development and relationship building.
SANTÉ ET SÉCURITÉ DES COLLÈGUES
**Le taux de jours de travail perdus (LWCR) mesure le nombre de blessures enregistrables entraînant des jours de travail perdus pour 100 collègues à temps plein sur une période de 12 mois.
Les données de 2019 incluent Caraustar uniquement pour le mois de mars – aucune donnée incluse pour les 4 premiers mois de l'exercice.
Programme d'aide aux employés (PAE)
Tous les collègues de Greif au Canada et aux États-Unis ont accès à un programme d'aide aux employés (PAE). Le PAE de Greif est un programme d'intervention confidentiel en milieu de travail qui offre aux collègues et à leur famille des services d'information conçus pour améliorer le bien-être émotionnel, mental et psychologique général. Le programme propose des interventions préventives et proactives pour la détection, l'identification et/ou la résolution précoces des problèmes professionnels et personnels qui peuvent nuire au rendement et au bien-être. Ces problèmes et questions peuvent inclure, sans s'y limiter, les relations, la santé, les traumatismes, la toxicomanie, le jeu et d'autres dépendances, les problèmes financiers, la dépression, les troubles anxieux, les troubles psychiatriques, les problèmes de communication et l'adaptation au changement.
Célébration des opérations sans accident à long terme
L'objectif à long terme de Greif en matière de santé et de sécurité est d'atteindre zéro accident dans toutes ses installations à travers le monde. Bien que nous soyons conscients du défi que représente cette aspiration, 10 de nos installations Global Industrial Packaging (GIP), dont les sites suivants, ont atteint dix années ou plus de fonctionnement sans accident :
- Amaititlan, Guatemala – 16 ans
- Beloyarsky, Russie – 15 ans
- Omsk, Russie – 15 ans
- Delta Cincinnati, États-Unis – 14 ans
- Volgograd, Russie – 15 ans
- Vung Tau, Vietnam – 12 ans
- Tri-Sure Vreeland/Vreeland Paint, Pays-Bas – 10 ans
- Kazan, Russie – 15 ans
- Vologda, Russie – 15 ans
- Mobeni, Afrique du Sud – 10 ans
Ces réalisations, ainsi que d’autres installations zéro accident en 2023, fournissent des modèles solides à l’appui de notre aspiration à zéro accident dans toutes nos installations à travers le monde.
Prix d'excellence en matière de sécurité décerné par le président
Chaque site qui atteint un MCR de zéro remporte le Chairman's Safety Excellence Award. À l'échelle mondiale, 97 de nos sites de production ont reçu ce prix en 2023 et ont été récompensés lors d'une cérémonie virtuelle.
